Gov't enhances services; launches 'super apps' in Subic Freeport | SubicNewsLink

04 September 2024

Gov't enhances services; launches 'super apps' in Subic Freeport

Officials from the Subic Bay Metropolitan Authority (SBMA), Department of Information and Communications Technology (DICT), Anti-Red Tape Authority (ARTA), Department of the Interior and Local Government (DILG), Police Regional Office 3 (PRO3), Bureau of Fire Protection (BFP), Philippine Statistics Authority (PSA), Department of Trade and Industry (DTI), and local government units push the launch button signaling the activation of the eGov and eLGU app in the City of Olongapo and the Province of Zambales, at the Subic Bay Exhibition and Convention Center (SBECC) on Tuesday. The launching of the two apps will boost the efficiency of government services in Central Luzon as the national government has already launched the apps to other regions in the Philippines.


As part of the ongoing efforts to enhance government services and improve the quality and turnaround time of official stakeholder transactions, the Department of Information and Communications Technology (DICT) launched the e-Gov and the e-LGU mobile applications at the Subic Bay Exhibition and Convention Center (SBECC), Subic Bay Freeport on Tuesday, September 3.

Subic Bay Metropolitan Authority (SBMA) Chairman and Administrator Eduardo Jose L. Aliño welcomed this game-changing initiative led by DICT Region 3 Director Antonio Edward Padre.

Aliño also lauded this undertaking as this will enhance government services and improve industry processes and transactions.

"The e-Gov 'super app' houses all government institutions in a single site, which will enable stakeholders to avail of government services faster and with less stress, less expenses, and less man hours. Lining up in queues will be reduced and hours spent for travel time may instead be utilized productively for other activities," he said in the speech read on his behalf by SBMA Management Information Systems Office manager Engr. Vergil Joseph Lansangan.

"Ultimately, this project hopes to eliminate corruption and red tape in government transactions since the platform will keep track of them and leave a clear audit record," he added.

Government Digital Transformation Bureau Director June Vincent Manuel Gaudan disclosed that this mobile app allows inclusivity and empowerment across the nation; no individual is left behind. Stakeholders will now have easy access to various government online services and information since all sites are being housed in a single mobile application, which covers all local and national levels of public agencies.

Gaudan added that the launching held in this premier Freeport is significant for the e-Gov app, citing that the Green Lanes of the app provides "Ease of Doing Business" for foreign companies looking into investing in the Subic Bay Freeport Zone.

He added that this is in line with Executive Order 18 or the Constituting Green Lanes for Strategic Investments policy, which is a government-wide response to enhance Ease of Doing Business by mandating the creation of Green Lane units in all government offices that will expedite, streamline and automate government processes for Strategic Investments.

"There are many processes and transactions that happens in Subic Bay Freeport that needs to be digitized for a more efficient way of conducting business here since the e-Gov integrates the multi-sectoral government services in a single platform, covering a wide range of local government services such as business permit licensing, community tax, local civil registry and many others," he said.

The launching on Tuesday was participated in by DICT officials, Zambales Governor's Office, Olongapo Mayor Rolen Paulino Jr., SBMA officials namely MIS manager Engr. Vergil Joseph Lansangan and Telecoms OIC Engr. Eddie Ventura, and National Government Portal Project Director Joshua Vazir Querol.

Secretary Ivan John Uy, USec David Almirol Jr., ASec. Maria Teresa Camba, Congressman Jefferson Khonghun' Chief of Staff Jan Joshua Khonghun, representative of Congresswoman Doris Maniquiz, Municipal Local Government Operations Officer Stephany Panaligan, ARTA Chief Admin Officer Mary Grace Manabat, USec. Mark Cristeo Gimenez, DTI R3 Director Edna Dizon, PSA Zambales Chief Statistics Specialist Norman Bundalian, FCSupt. Renato Capuz of BFP R3, and Police Regional Office 3 (PRO3) PB Gen. Jose Hidalgo Jr.'s representative expressed their support for the e-Gov system.

Meanwhile, DICT Zambales Director Jeffrey Lazaro presented future plans that will affect the digitization of government services in Zambales.

The e-LGU system creates a single operating system for all government transactions to ensure ease of doing business, as part of the digital transformation of government towards more efficient, faster service delivery, and transparency across all localities in the country.

As mandated by President Ferdinand Marcos Jr, the e-LGU is among the vital components of the DICT's e-Gov PH Super App.

Anchored on the Administration’s whole-of-government agenda, the e-LGU nationwide caravan is a joint project of the Anti-Red Tape Authority (ARTA), Department of the Interior and Local Government (DILG), and the DICT. (MPD-SBMA)

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